Every practice’s revenue cycle is the same. It starts when a patient sets an appointment and it ends when the practice receives payment. It sounds simple enough, but the reality is there are lots of opportunities along the way where simple mistakes can cost your practice money.
*Cumulative survey results across all ARIA RCM Services customers in 2019.
At ARIA HEALTH SERVICES, we don’t simply process claims. That’s the easy part. Instead, we help our customers navigate the entire revenue lifecycle with our expertise understanding payer billing rules, audits, recoupments, appeals and denials, and much more.
Why is this important?
Your revenue cycle is like a production line. Each step has to be perfectly executed so the next one can be. One little hiccup and the production line (your revenue) comes to a screeching halt.
By leveraging best practices developed over our 20+ years in business, our team of industry experts, and our proprietary technology, ARIA RCM ensure your billing lifecycle is set up for maximum revenue collection.
“[Y]our team has been very responsive to our reporting needs. Mary [ARIA RCM account executive] has been very good at identifying areas of improvement for us. We have worked on meeting metrics that were developed in our partnership meetings. We have achieved almost every goal that was set in particular the goals around accounts receivables. Mary has also helped when we needed specialized information and has provided information that helps our future.” – Ernest Sullivan, Gateway Health and Wellness (Internal Medicine, 1 provider)
“As a small, independent cardiology practice we have been able to stand-out amongst our peers, grow internally and remain financially strong & stable even when circumstances seemed against us. We owe a lot of that to our ARIA RCM account and billing team. […] This partnership is the secret to our success!!!!” – Heather Boone, Orlando Heart & Vascular Institute (Cardiology, 6 providers)
“Looking back over 2020, we executed a five year contract extension, added Coding Validation services and other new services, installed new servers, software, upgrades, and hot fixes while our practice grew by 2.5 providers and we opened an added location in Port St. Joe, FL. While all of you are indispensable to our business, we especially acknowledge Neicey Rodgers. We respect and admire her operational expertise and revenue cycle management savvy. She is truly integral to our daily operations and we can’t imaging doing business without her on our team. We are grateful for Neicey!” – Joe Gay, MD, Chipola Medical Associates LLC (Internal Medicine, 1 provider)
“I don’t know what I would do without my ARIA RCM team! They have helped me through so much the last 2 years and I don’t think that I can thank them enough! “ – Valerie Salas, Stratford Family Medical Clinic (Family Medicine, 2 providers)
ARIA RCM services are paired with our proprietary Account Receivables workflow technology, allowing us to deliver the best results at a lower cost to you.
Your revenue cycle engagement with ARIA RCM is more than just a transaction for us. Upon implementation, you are assigned a team of regulatory and payment experts to work your billing cycle from claims generation, to payment posting, to insurance collections. We also provide patient inquiry services including a dedicated toll free number and experienced bi-lingual (English/Spanish) representatives to answer patient payment questions.
Your dedicated Account Executive will conduct monthly financial reviews that examine performance against key performance indicators.
Our 20+ years experience working with healthcare organizations of all sizes gives us the expertise to craft a solution that fits your needs. ARIA RCM can leverage your technology, or you can leverage ours. You pick the path of minimal disruption.
We believe in full transparency. We use open systems, and give you access to detailed reporting, meaning you remain in full control of your business.
Plus, our compensation model means we are 100% aligned to collecting every dollar you’ve earned. We get paid when you get paid.
One way to determine if your practice has a healthy revenue cycle is by calculating your net collection rate. In fact, this may be your practice’s most important revenue cycle metric. Find out what your net collection rate is today!
Neicey Rodgers